Guide
How to take direct orders without DoorDash
2026-08-28 · 6 min read
Third-party delivery apps charge 15–30% per order. Over a year, that is a huge chunk of profit. The alternative is to own the customer relationship through direct ordering.
Phone is one of the simplest direct channels to optimize, especially when an AI agent can take the order and payment without adding labor.
Why direct orders matter
When guests order directly, you keep the full margin, own the customer data, and control the experience. You can also market to them later instead of losing them to the app.
Make your phone number easy to find
Put your phone number on Google Business, social media, your website, and printed materials. Many guests will call if the number is visible.
Answer every call with an AI agent
ChefCall answers calls, takes orders, collects payment, and dispatches delivery or marks the order for pickup. The guest gets the same convenience as an app without the marketplace fee.
Combine phone with web and loyalty
Use ChefCall for phone orders, a direct online ordering page for web, and email or SMS for repeat marketing. Together they build a direct revenue channel that compounds over time.
Related pages
Start taking calls that turn into revenue
Join hospitality teams that use ChefCall to answer every call, book more events, and collect payment — 24/7.